Privacy Policy | Pavonis

Pavonis ("we", "us", "our") is committed to handling personal data with care and in accordance with applicable law. This Privacy Policy sets out how we collect, use, store, and protect personal information obtained through our website and in the course of providing legal services.

This policy applies to visitors to our website at pavonises and to current and prospective clients who provide personal information in connection with a legal engagement.

If you have questions about this policy or wish to exercise any of your rights under it, please contact us at [email protected].

1. Data Controller

The data controller for personal information processed through this website and in the course of legal engagements is:

Pavonis
10/7 Lan Luang Road, Wat Somanas, Pom Prap Sattru Phai
Bangkok 10100, Thailand
Email: [email protected]
Telephone: +66 2 628 4517

2. What Personal Data We Collect

We collect personal data in the following ways:

Through our website contact form

Full name
Email address
Telephone number (optional)
Any information included in the message field

In the course of a legal engagement

Identity documents (passport, ID card)
Address and contact details
Financial information relevant to the matter
Property, company, or estate documentation as required by the service
Family information relevant to succession planning

Through cookies and website analytics

See Section 6 (Cookies) for details of data collected automatically during website visits.

3. Legal Basis for Processing

We process personal data on the following legal bases:

Consent: Where you have given explicit consent, including by submitting our contact form or accepting optional cookies.
Contract: Where processing is necessary to carry out a legal engagement you have instructed us to undertake.
Legitimate interest: For website security, fraud prevention, and improving our services.
Legal obligation: Where Thai law or professional regulations require us to process or retain certain information.

4. How We Use Personal Data

To respond to enquiries submitted through the contact form
To provide legal services in connection with an engagement
To communicate with you about your matter
To fulfil our obligations under Thai professional conduct rules
To maintain records as required by law
To improve the functionality and content of our website

We do not use personal data for direct marketing purposes without explicit consent.

5. Data Retention

Personal data submitted through our contact form is retained for up to 12 months unless an engagement follows, in which case the retention period for engagement-related data is 7 years from the conclusion of the matter, in accordance with Thai professional and regulatory requirements.

Website analytics data is retained in aggregate form only and does not identify individual visitors.

6. Cookies

Our website uses cookies to ensure functionality and to understand how visitors use the site. For full details, please see our Cookie Policy. You may manage your cookie preferences at any time through that page or through your browser settings.

7. Third-Party Services

We use the following third-party services that may process limited data:

Google Analytics: Website traffic and usage analysis (anonymised where possible)
Google Maps: Location display on our website (no user data transmitted)
Hosting provider: Server-level access logs retained for security purposes

We do not sell or share personal data with third parties for commercial purposes.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Physical client files are stored in locked archive. Digital records are stored on password-protected, encrypted systems. Access to client data is limited to authorised staff involved in the relevant matter.

In the event of a data breach that is likely to affect your rights and interests, we will notify you and the relevant authority in accordance with applicable law.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data (subject to legal retention requirements)
Object to processing based on legitimate interest
Withdraw consent at any time (where consent is the legal basis)
Request a copy of your personal data in a portable format
Lodge a complaint with the relevant supervisory authority in Thailand (the Personal Data Protection Committee, PDPC)

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend that you review their privacy policies independently.

11. Children

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has submitted personal data through our site, please contact us and we will delete it promptly.

12. Policy Updates

We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically. Your continued use of our website following any update constitutes acceptance of the revised policy.

13. Contact

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact:

Pavonis
10/7 Lan Luang Road, Wat Somanas, Pom Prap Sattru Phai
Bangkok 10100, Thailand
[email protected]
+66 2 628 4517